Privacy Policy
Index Okinawa Corporation (hereinafter inclusive of all our subsidiaries and affiliated companies collectively called ‘Company’ or ’We’ or ‘Our’) realized and respect the importance of protecting personal identifiable information (hereinafter called ‘Personal Information’) for our customers and we are committed to put our best effort to review and improve to protect these privacy.
During the process of providing services, we may obtain such corporate or personal information from our customers or their representative organizations.
There is a necessity to collect some of the personal information as it will help us to deliver a superior level of customer services. However we deeply understand our customers’ expectations regarding the proper way of handling this information.
As our safety assurance for our customers, we implemented and adopted Personal Information Protection Policy and comply with the following standard stated laws and guidelines on proper handling and protecting customer personal information.
With this policy, we recorded the types of personal information gathered, the purpose of using this personal information, methods of sharing this information with the third parties and safety measures taken to protect this personal information.
Requirements for the Provision of Personal Information
We obtain Personal Information typically through the following methods:
- Making record during your visit to our company offices.
- Your enquiry during your visit to our company website.
- Collecting of Information for service provisions and business operations
Purposes of Using Personal Information
Company ensured that all personal information is collected appropriately after providing our reasons for the need and only for the purpose, which we will inform our customers (‘hereinafter: ‘Customers’ or ‘Personal’) and obtain approval in advance. We will, without legitimate reasons not disclose or divulge to any third party upon no prior consent is given from our customers. We will use this information provided only for the following purpose:
- Making a Record during your visit to our company offices.
- Your enquiry during your visit to our website.
- Collecting of Information for service provisions and business operations.
Release of Information to Third Parties
Company will not disclose any personal information to the third parties as described in the policy unless the following exceptional cases:
- Disclosed of customer personal information upon obtaining customer’s prior approval.
- Requirement by law or litigation, or by country government departments to disclose this personal information to cooperate in any law enforcement investigation or an investigation on a matter of public safety.
- Situation involving the protection of specific rights and interests, life-and-death situations, physical safety or property that we will need to protect by disclosing this personal information. Obtaining of consent by customer personally may be difficult in some cases.
- In the case of emergency like disaster, critical illness whereby obtaining of consent by customer personally may be difficult in some cases.
Security Measures to Safeguard Personal Information
In order to ensure the security of customer’s personal information, committee in charge of Personal Information Counter measures was set up and access of personal information is restricted only to authorized employees and agents. Moreover, our service provider is keeping strict confidentiality of this information. We will continue to take physical preventive measures on protecting this personal information from loss, misuse, tampering, unauthorized access and leakage.
- We are keeping up with the latest developed technologies and security methods to cope with the new risks. Our people responsible for managing personal information are clearly aware of their roles and will continue to improve by using proper ways to protect and maintain the systems. Moreover all our employees are aware and are striving hard to ensure total protection of our privacy policy.
Link to Personal Information
Links to third parties web-sites (other companies and Organization) are provided within our website as additional useful information and convenience to our customer. However we are not responsible for their privacy handling practices or contents of these third party web sites. Kindly read the privacy policy of these third party sites to which you link before submitting any personal information requested by those sites.
Disclosure, Correction, Suspension of Use and Deletion of Personal Information.
Customers whose personal information has been collected may request personal information to be disclosed, corrected, suspended from usage or deleted. In order to cope with such requests and to prevent leakage of this information, customers should communicate us by writings based on the law and regulation on personal information protection applied. A quick investigation (within the realm of possibility) will then be proceeded to confirm that the person contacting us is the actual customer before disclosing information. We shall respond promptly by the company to the reasonable extent with no particular reasons，and within an appropriate period of time and proper norms. We may charge a reasonable fee for processing a response to such requests. Your understanding is kindly appreciated.
Contact Us
Any request on disclosure or correction of personal information, or queries concerning Privacy Policy or protection of personal information should be directed to our customer service division as follows:
【Personal Information Protection Customer Service】
Index Okinawa Corporation
Annex Bldg., 6F, 5-2-1 Makiminato, Urasoe-shi, Okinawa 901-2131
TEL: +81-(0)98-870-5750
※Service Hours: 10:00 ～17:00
(Excluding Saturdays, Sundays, national holidays and year-end through New Year holidays)
